At Alzama, your satisfaction is our top priority. Here’s everything you need to know about our return and refund process — explained clearly and simply.
Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
Unfortunately, some products cannot be returned:
Partial refunds may be granted in the following cases:
If you haven’t received your refund:
Only regular priced items are eligible for refunds. Sale items are non-refundable.
We replace items only if they are defective or damaged. Email us at support@alzama.com and send the item to: [Your Physical Address]
If the item was a gift:
Ship your return to: [Your Physical Address]
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